![]() ![]() To add a Microsoft Office 365 organization To back up and recover Office 365 mailboxes, you must be assigned the global administrator role in Microsoft Office 365. Also, you can keep a local copy of the Office 365 mailboxes if it is required by a regulatory compliance. You can recover deleted items from a backup even after the Office 365 retention period has expired. Why back up Office 365 mailboxes?Įven though Microsoft Office 365 is a cloud service, regular backups provide an additional layer of protection from user errors and intentional malicious actions. If you are using a cloud deployment, please refer to. ![]() Note: You will need to sign in with Microsoft credentials to assess this information.This section is valid for on-premises deployments of Acronis Cyber Backup. You can check the current service health status on Microsoft's website. An owner must be a licensed user”.Īdditionally, some users may appear greyed out in the console, although they still exist on Microsoft 365 side.īackups are expected to resume when the ongoing Microsoft maintenance is complete. At least one group owner is required to back up or recover the group mailbox. Cannot get the user’s email address for connecting to the Microsoft 365 group mailbox.You may receive one of the following messages: This affects all solutions which backup or extract data from Microsoft 365. Please be informed that since Microsoft started maintenance for Microsoft 365 on August 17th, some of your cloud-to-cloud backups for Microsoft 365 may experience degradation. If you still experience Microsoft 365 backup failures, please contact Exabytes Acronis Support at Please let us know the Microsoft tenant name and relevant Acronis Cloud login. No action is required from your side.Īcronis continues to work with Microsoft on root cause analysis. Our internal reporting also shows that almost all backups from the past 72 hours have completed successfully. We’ve been actively monitoring this issue with Microsoft 365 backups ( ) and are please to announce the issue have been addressed and corrected. Some of our customers experienced degradation with Cloud-to-Cloud backups for Microsoft 365 during Microsoft’s last maintenance release. ![]()
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